TERMS & CONDITIONS

1. Introduction

Welcome to renée vidaal (“Company”, “we”, “our”, “us”)! These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at reneevidaal.com (together or individually “Service”) operated by renée vidaal. Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by visiting http://www.reneevidaal.com/contact so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.

2. Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by visiting http://www.reneevidaal.com/contact

3. Purchases

If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

You represent and warrant that:

  • 0.1. You have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that
  • 0.2. The information you supply to us is true, correct and complete.

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

4. Contests, Sweepstakes & Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.

5. Refunds

We issue refunds for Contracts within 10 days of the original purchase of the Contract.

6. Content

Content found on or through this Service are the property of renée vidaal or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

7. Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

  • 0.1. In any way that violates any applicable national or international law or regulation.
  • 0.2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
  • 0.3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
  • 0.4. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
  • 0.5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
  • 0.6. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

Additionally, you agree not to:

  • 0.1. Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
  • 0.2. Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
  • 0.3. Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
  • 0.4. Use any device, software, or routine that interferes with the proper working of Service.
  • 0.5. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
  • 0.6. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
  • 0.7. Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
  • 0.8. Take any action that may damage or falsify Company rating.
  • 0.9. Otherwise attempt to interfere with the proper working of Service.

8. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

9. No Use By Minors

Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using Service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.

10. Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

11. Intellectual Property

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of renée vidaal and its licensors. Service is protected by copyright, trademark, and other laws of and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of renée vidaal.

12. Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim by contacting us at http://www.reneevidaal.com/contact, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under Indian Copyright Act.

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.

13. Indian Copyright Act Notice & Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Indian Copyright Act by providing the following details:

  • 0.1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
  • 0.2. A description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  • 0.3. Identification of the URL or other specific location on Service where the material that you claim is infringing is located;
  • 0.4. Your address, telephone number, and email address;
  • 0.5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • 0.6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact our Copyright Agent by contacting us at http://www.reneevidaal.com/contact.

14. Error Reporting & Feedback

You may provide us either directly at http://www.reneevidaal.com/contact or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that:

  • 0.1. You shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback;
  • 0.2. Company may have development ideas similar to the Feedback;
  • 0.3. Feedback does not contain confidential information or proprietary information from you or any third party; and
  • 0.4. Company is not under any obligation of confidentiality with respect to the Feedback.

In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

16. Disclaimer of Warranty

THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

17. Limitation of Liability

EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

18. Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.

If you wish to terminate your account, you may simply discontinue using Service.

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

19. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, in the jurisdiction of the State of Goa, which governing law applies to agreement without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.

20. Changes to Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

21. Amendments to Terms

We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.

22. Waiver & Severability

No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

23. Acknowledgement

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

24. Contact Us

Please send your feedback, comments, requests for technical support by visiting http://www.reneevidaal.com/contact.

TERMS OF SERVICE

1. Introduction

Welcome to renée vidaal (“Company”, “we”, “our”, “us”), a sole proprietorship registered in Panjim, Goa, India.

 

These Terms of Service (“Terms”) govern your use of our website located at reneevidaal.com (“Service”). Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information.

 

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (“Agreements”). If you do not agree, you must not use the Service.

 

2. Eligibility

The Service is intended for individuals who are legally capable of entering into binding contracts under Indian law.

Users under the age of 18 may access the Service only under the supervision of a parent or legal guardian. Purchases may only be made by adults.

 

3. Communications

By using our Service, you agree to receive communications including newsletters, marketing, and promotional materials. You may opt out at any time using the unsubscribe link or by contacting us.

 

4. Purchases

When making a purchase (“Purchase”), you agree to provide accurate and complete information including billing, shipping, and payment details.

You represent that:

• You are legally authorized to use the payment method

• All information provided is accurate and current

 

We reserve the right to refuse or cancel orders for reasons including:

• Product availability

• Errors in pricing or description

• Suspected fraud or unauthorized transactions

 

5. Payments

Payments are processed through third-party payment gateways. We do not store or have access to your complete financial information such as card details.

We shall not be liable for:

• Payment gateway failures

• Transaction authorization issues

• Delays caused by banks or payment processors

All payment disputes must be raised with the respective payment provider, subject to applicable law.

 

6. Product Use & Cosmetic Disclaimer

Our products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any disease under the Drugs and Cosmetics Act, 1940.

Individual results may vary depending on skin type, condition, and usage.

You agree that:

• You will perform a patch test before full application

• You will use products strictly as directed

• You assume responsibility for any adverse reactions arising from misuse or known sensitivities

We do not guarantee specific results from the use of any product.

 

7. Shipping & Delivery

Delivery timelines provided are estimates and not guaranteed.

We are not liable for:

• Delays caused by courier partners

• Events beyond our control, including logistical disruptions

Risk of loss and title for products passes to you upon delivery to the shipping address.

 

8. Force Majeure

We shall not be held liable for any failure or delay in the performance of our obligations under these Terms if such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, civil disturbances, strikes, lockouts, governmental actions, or disruptions in transportation or supply chains.

In such circumstances, our obligations shall be suspended for the duration of the event, and we will make reasonable efforts to resume performance as soon as practicable.

 

9. Refunds & Returns

Refunds and returns are governed by our Return & Refund Policy.

Unless otherwise stated:

• Returns may be accepted within a specified period if products are unused, unopened, and in original packaging

• Opened or used skincare products are not eligible for return due to hygiene and safety reasons, except in cases of manufacturing defects

We reserve the right to inspect returned products before approving refunds.

 

10. Contests, Promotions & Offers

Any contests, promotions, offers, or campaigns (“Promotions”) made available through the Service may be governed by separate terms and conditions.

By participating in such Promotions, you agree to be bound by the applicable terms in addition to these Terms.

In the event of any conflict between the Promotion-specific terms and these Terms, the terms applicable to the Promotion shall prevail.

 

11. Content

All content on the Service is the property of renée vidaal and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, transmit, reuse, download, repost, copy, or use any content, whether in whole or in part, without prior written consent.

 

12. Prohibited Uses

You agree not to use the Service:

• In any way that violates applicable laws or regulations

• To exploit or harm others

• To transmit spam or unauthorized promotional content

• To impersonate any person or entity

• To interfere with or disrupt the Service

 

You further agree not to:

• Use automated tools to access or copy content

• Introduce malicious software

• Attempt unauthorized access to systems or data

• Engage in activities that may damage the Service or its users

 

13. Accounts

You are responsible for maintaining the confidentiality of your account and password.

We are not liable for any loss resulting from unauthorized use of your account.

We reserve the right to suspend or terminate accounts at our discretion.

 

14. Intellectual Property

The Service and all original content, features, and functionality are the exclusive property of renée vidaal and are protected by applicable laws.

 

15. Copyright Complaints

If you believe that any content on the Service infringes your copyright, you may contact us with details of the alleged infringement.

 

16. Feedback

Any feedback, suggestions, or ideas submitted to us may be used by the Company without restriction or compensation to you.

17. Disclaimer of Warranties

The Service and all products are provided on an “as is” and “as available” basis.

We make no warranties regarding:

• Accuracy or reliability

• Continuous availability

• Suitability for a particular purpose

Nothing in this clause limits rights that cannot be excluded under applicable law.

 

18. Limitation of Liability

To the maximum extent permitted under the Consumer Protection Act, 2019:

• Our liability shall be limited to the amount paid for the product

• We shall not be liable for indirect, incidental, or consequential damages

Nothing in these Terms excludes liability where such exclusion is not permitted by law.

 

19. Termination

We may suspend or terminate access to the Service at our discretion, without prior notice, for violation of these Terms.

 

20. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts located in Goa, India.

 

21. Changes to Service

We reserve the right to modify or discontinue the Service at any time without notice.

 

22. Amendments to Terms

We may update these Terms periodically. Continued use of the Service constitutes acceptance of revised Terms.

 

23. Severability

If any provision is held invalid, the remaining provisions shall remain in full force.

 

24. Contact Information

Business Name: renée vidaal

Location: Panjim, Goa, India

 

For any queries, complaints, or grievances, please contact:

Email: support@reneevidaal.in

Phone: +1 000-123-456789

 

25. Acknowledgement

By using the Service, you confirm that you have read and agreed to these Terms.